Patient Care Department
full_time
Care Support Worker (Bank & Permanent)
Ref: WHC-HR-Surrey-202506-001
THIS VACANCY IS FOR OUR Surrey, South East England
SUMMARY OF JOB:
• To provide hands-on care and support to service users in their own homes
• To assist service users in maintaining their independence and quality of life
• To ensure care is delivered in accordance with care plans
• To work flexibly across shifts to meet service user needs
• To always provide compassionate care that respects dignity
MAIN DUTIES AND RESPONSIBILITIES OF THE POST:
• To deliver person-centred care to service users with compassion and respect
• To assist with personal care tasks including washing, dressing, and toileting
• To support with medication administration under supervision
• To complete accurate care documentation including daily care notes
• To identify and report any changes in service users' health
• To ensure compliance with safeguarding procedures
• To maintain service users' homes in a clean and tidy condition
• To provide companionship and emotional support
• To assist with meal preparation and shopping tasks
• To use mobile technology for care recording and shift management
COMMUNICATION AND ENGAGEMENT
• To build positive relationships with service users and families
• To communicate effectively with the care team
• To report any issues or concerns promptly
• To attend team meetings when required
• To participate in training and development activities
• To maintain professional boundaries at all times
• To listen to and respect service users' wishes
CONTINUOUS PERSONAL DEVELOPMENT (CPD)
• To complete mandatory training including safeguarding and infection control
• To work towards Care Certificate qualification
• To participate in regular supervision and competency assessments
• To engage with learning opportunities
• To maintain up-to-date knowledge of care practices
HUMAN RESOURCES
• To maintain confidentiality regarding service user information
• To work within agreed hours and shift patterns
• To report sickness and absence according to policy
• To wear appropriate PPE and follow infection control guidelines
• To maintain a current DBS certificate
• To manage own time effectively between service user visits
Scope of Job Description:
This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities of service users and or delivery. Substantial changes to the job description will be carried out in consultation with the post holder.
Apply by 2026-12-31